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Information on Covid-19

Providing our guests with a relaxing, safe and enjoyable accommodation experience has always been our priority.
We would like to warrant that we take every necessary measure to ensure the health and safety of our customers and staff.
Specifically, following the official instructions of the Ministry of Tourism and the National Public Health Organization (EODY), our personnel:

-Has been trained in the health protocols and modes of transmission of Covid-19.
-Is fully equipped to observe the personal hygiene measures (mask, gloves) and is obliged to follow the basic safety rules such as, keeping the necessary distances and avoiding handshakes.
-Is able to provide useful information regarding medical care points and existing pharmacies and hospitals.

Regarding the management of our rooms:

-We apply the hygiene and cleanliness protocols and naturally air the spaces.
-We sterilize the fabric surfaces with a special steam cleaner.
-We apply the mandatory extension of the period between check out and check in, which are set at 11:00 and 15:00 respectively.
-According to the recommendations, we avoid the frequent change of bed linen and cleaning of the rooms for the same visitors in order to avoid the frequent entry of the cleaning staff in the place where our guests stay.
-The remote controls of all devices are covered with a disposable cover.

If you have any questions about your booking or stay at PALATAKI, do not hesitate to contact us at info@palataki.eu.